Who we are
This policy explains how GCS Good Cleaning Solutions & Maintenance ("GCS", "we", "us") collects and uses personal information when you use this website or contact us. We follow the Protection of Personal Information Act, 2013 (POPIA).
GCS Good Cleaning Solutions & Maintenance, Parow Oostersee, 7500. Phone or WhatsApp 078 109 4784 or 078 793 0089. Email brynmore99@gmail.com.
What we collect
We only collect what we need to quote and do the work:
- Your name, phone number and email address.
- Your suburb or address, so we can confirm we service your area and arrive at the right place.
- Details about the job, for example the property type, the services you need and a preferred date.
- Messages you send us by WhatsApp, phone or email.
This website does not use a database. When you use the quote form, your details open in WhatsApp on your own device, and nothing is sent until you press send.
How we use it
- To reply to your enquiry and send you a quote.
- To plan, book and do the work you ask for.
- To send invoices and keep records we must keep by law.
- To contact you about your booking.
We do not sell your personal information, and we do not send marketing messages unless you agree to them.
Who we share it with
We share your information only when we must, for example with a team member who will do the job, or when the law requires it. Messages sent by WhatsApp or email are also processed by those services under their own privacy terms.
How long we keep it
We keep your information only for as long as we need it for the reasons above, or for as long as the law requires (for example, financial records).
Cookies and third parties
This website does not set its own tracking cookies. It loads fonts from Google Fonts, which may log basic technical data such as your IP address. Links to WhatsApp open a third-party service.
Your rights
Under POPIA you may ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details above. You may also complain to the Information Regulator of South Africa at inforegulator.org.za.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.